Frequently Asked Question

First, place the monitor on a clean surface with a protection so as not to damage the panel.

You will find two rows of screws at the bottom, unscrew only the top ones (shown in the photo), being careful to also remove the one covered by the warranty seal.

THIS OPERATION IS NECESSARY TO REMOVE THE PEDESTAL AND IT WILL NOT INVALIDATE THE WARRANTY. IN CASE OF TECHNICAL ASSISTANCE, PLEASE INDICATE THAT YOU HAVE PERFORMED THIS OPERATION.

Once you removed the screws, slide the plastic shell upwards about half a centimetre to release the upper retainers.

After the plastic shell has been freed, it only needs to be removed from the pedestal; there are several cables binding it to the panel, but there is enough space to perform the operation without the risk of applying tension to it. All you have to do is remove the screws that hold the bracket to the LCD and remove it, remembering to reconnect the ground before re-attaching it. 

If you have any doubts about the procedure or a specific monitor, we are available for further clarification at support@yashiweb.com or on our platform via ticket.